Excerpt from:  Marketing. Communication. Results.
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October 07, 2005

Guide to Web 2.0

Debbie Weil includes a chapter on Web 2.0 in her new book.

Soon to be released, The Corporate Blogging Book, Debbie provides a taste of the many aspects of the emergence of a machine-based web (Web 2.0) that some folks believe you get to play a big role in creating.

There's no question that people are blazing some new and exciting trails in content, but the real work-horse of Web 2.0 construction will ultimately prove to be machines.

"AT&T Labs has come up with development tools that mine recordings of calls, to analyze what questions people ask, for instance. Without such speech-mining, [Hossein Eslambolchi, AT&T's chief technology officer] says, it would take too much time to develop the hundreds of thousands of voice applications that will exist one day." -- Benchmark Capital

What can't easily envision is the possibility (no, probability) that any information system as complex as the Internet [yet so simplified by the advent of XML], soon become a pool of resources where machine interactions will create solutions that far outnumber those created by humans.

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