Comment about:  Business Week: "Blogs will change your business."
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February 29, 2008

Dugg: Social Media Will Change Your Business | BusinessWeek

Three aspects of social media are truely qualitative departures from the past.
A published article is no longer the start of a discussion, nor does its channel any longer host that discussion. A published article contributes to The Conversation around the topic at hand (which in most cases was already taking place in various shapes elsewhere) and which can unfold in a thousand different directions in conversation threads across the Web and over time.

The three aspects of social media that I'd like to view as qualitative departures from the past are:

  1. 'The End of Channels' in that online conversations happen all over the place;
  2. 'The Wisdom of the Crowd', social software helping people navigate their way through online coversations;
  3. The participatory and co-creational nature of social media.

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